Verify current prices. This guide doesn't list prices or specific models because they change constantly. Compare at two or three stores before you buy.
1. Start with what you'll do
Write down the 3–5 things you actually do: email, video calls with family, looking at photos, banking, printing, or work programs. Most people only need a modest laptop. Paying more mostly buys speed you won't notice.
2. Windows, Mac, or Chromebook?
| Type | Good for | Think about |
|---|---|---|
| Windows | The most choices and price ranges. Works with almost every program and printer. | Quality varies a lot by brand and model. Watch for extra pre-installed "trial" software. |
| Mac (Apple) | Simple, well-built, and works smoothly with an iPhone or iPad. | Usually costs more up front. Some business programs are Windows-only. |
| Chromebook | Simple and quick, with fewer virus worries. Great for web, email, and video calls. | Mostly works through the internet. Check that the programs you need run on it. Each model has an end date for automatic updates, so check it before buying. |
Tip: if you already know one kind, staying with it makes learning easier.
3. The few specs that matter
- Memory (RAM): 8 GB is a sensible minimum for Windows or Mac. 16 GB keeps it feeling quick for years. Chromebooks need less.
- Storage: choose an SSD (faster and sturdier than an old-style hard drive). 256 GB is enough for most people who keep photos in the cloud. Choose more if you keep lots of photos or videos on the computer.
- Screen: 14 to 15.6 inches is a good balance of size and weight. Look for "Full HD" (1920×1080) or better for sharp text.
- Battery: look at independent reviews, not just the box. Advertised hours are usually best-case.
- Ports: make sure you can plug in what you already own (printer, USB drive, mouse). Adapters work too.
4. Comfort and ease of use
- Try the keyboard in a store if you can. Backlit keys help in dim rooms.
- Weight matters if you'll carry it. Lighter laptops are easier on wrists and shoulders.
- A bright, non-glare screen is easier on the eyes.
- Every modern laptop can make text larger. Ask for help setting this up on day one.
- A separate mouse is often easier than the touchpad.
5. Where and how to buy
- Buy from a well-known store or the maker's own website. Be careful with "too good to be true" deals from unknown sites or social media ads.
- Check the return policy and how many days you have to return it.
- Extended warranties are optional. Check what the included warranty covers first, and whether your credit card adds coverage.
- Refurbished laptops from the manufacturer or a major store can be good value. Make sure there's a warranty.
- Ignore pressure to buy add-on "tune-up" or antivirus subscriptions at checkout. The built-in protection on modern computers is a good start.
- Moving from an old computer? Keep it until your files and photos are copied over.
6. Checklist to take to the store
- My top uses: ____________________
- Type: Windows / Mac / Chromebook
- Memory: at least 8 GB (16 GB if possible)
- Storage: SSD, 256 GB or more
- Screen: 14–15.6 inch, Full HD or better
- I tried the keyboard and it's comfortable
- Return policy: ____ days
- Compared prices at 2–3 stores
Get help buying
Still not sure? Book a single session and we will go over your needs together, compare a few options, and set up your new device when it arrives, in your home or by video or phone.